ASMPT Ranked Among The Top 5 In VLSI Customer Satisfaction Survey 2016

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Hong Kong and Singapore, 7 June 2016: ASM Pacific Technology Limited (“ASMPT”), a world leader in the supply of semiconductor assembly and packaging equipment and materials, as well as surface mount technology applications, announced today that its focus on customer excellence has once again been recognised in the VLSIresearch’s annual Customer Satisfaction Survey on Chip Making Equipment. For the past few years, customers have ranked ASMPT among the top 10 BEST equipment suppliers.

In the 2016 survey, ASMPT is ranked fifth in the 10 BEST Large Suppliers of Chip Making Equipment with a high overall score of 8.56. Last year, ASMPT was ranked third in the Focused segment.

Customers also ranked ASMPT among the top five companies in two market segments: ASMPT is ranked third in the category of Assembly Equipment and fourth in Test Equipment. This is the first time that ASMPT made the list in the Test Equipment market.

Mr. Lee Wai Kwong, CEO of ASMPT said: “These results underscore our commitment to customer satisfaction and validate our efforts and dedication to deliver highest quality of products and service to our customers at competitive prices.” He continued: “We thank our customers for recognising our ongoing efforts to continuously improve product performance, quality and service as well as for their support”.

Mr. Dan Hutcheson, CEO of VLSIresearch said: “In today’s challenging business environment, superior value and support from equipment suppliers are critical to manufacturers for delivering faster time-to-market and high quality next-generation devices. ASMPT consistently being ranked in our customer satisfaction survey demonstrates confidence in their strength of customer service and quality of products.”

VLSIresearch, a leading provider of market research and economic analysis for the semiconductor industry, received feedback from more than 95% of the chip market and 80% of subsystems customers for the 2016 survey. Participants were asked to rate equipment suppliers in 15 categories based on three key factors: supplier performance, customer service, and product performance.

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